03-6380-1150
At JTM Holdings Co., Ltd., we fully recognize that personal information is a key element of your privacy. When handling such information in the course of providing travel-related services, we adhere to applicable laws and internal regulations, build an appropriate organizational system, and strive to protect personal information properly — thereby honoring your trust and expectations.
We will specify the purpose of use within our business activities and collect, use, and provide personal information fairly and appropriately within the necessary scope. Measures will be taken to prevent use beyond the stated purposes.
We comply with all laws, government guidelines, and social norms regarding the protection of personal information.
We are fully aware of risks such as unauthorized access, loss, damage, alteration, or leakage of personal information. We implement reasonable security measures and take corrective actions when needed.
We respond appropriately to inquiries from individuals regarding disclosure, correction, suspension of use, and complaints related to their personal information.
We maintain and continuously improve our internal policies and systems for protecting personal information and ensure compliance among all employees.
Established: October 10, 2012
Revised: April 1, 2016
JTM Holdings Co., Ltd.
Representative: Sho Yamazoe
In accordance with our privacy policy, we appropriately manage personal information acquired and used in our business operations. Below is a summary of how we handle such data.
JTM Holdings Co., Ltd.
| Type of Info | Purpose of Use |
|---|---|
| Business partner info | Business management, communication, invoicing, payments |
| Employee info | Personnel, labor, payroll, welfare management |
| Job applicant info | Recruitment screening, communication |
| Retired employee info | Post-retirement contact and inquiry handling |
| Inquiry info | Responding to inquiries |
| Customer info | Travel arrangements, insurance-related services, product/service updates, special offers |
| Applicant/agent info | Responding to disclosure or correction requests |
Additional purposes may be provided in writing where applicable.
| Type of Info | Purpose of Use |
|---|---|
| Information from contracted services | Contract execution, communication, aftercare |
| Info from job sites | Screening and notification regarding employment decisions |
For any complaints, inquiries, or requests regarding personal information, including disclosable data, please contact the office below.
None
We will promptly respond to disclosure-related requests (e.g., notification of use, access, correction, deletion, suspension of use/provision). Identity confirmation is required, and responses will be provided within a reasonable timeframe and scope.
Please contact the following office for any disclosure-related inquiries. We will send you a "Personal Information Disclosure Request Form" via mail, fax, or email. After completing the form and enclosing necessary documents (postage at applicant's expense), submit it by mail. Responses will be given in writing after confirming the applicant's identity. Other methods may not be accepted.
Contact Office
Office Name: Customer Support Desk
Contact Person: Personal Information Manager (Planning Department)
Address: Sunbright Twin Building (South Wing), 10F, 2-46-1 Honcho, Nakano-ku, Tokyo 164-0012, Japan
Tel: +81-3-6380-1150
Fax: +81-3-6380-1151
Email: info@kamome-travel.jp
Customer Service Hotline
03-6380-1150
Time in Tokyo 09：00-19：00
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